What is the minimum amount of fabric l can purchase?
Fabric is cut in 25cm increments by width of fabric (WOF). The minimum purchase is 0.25 metres, cut as 1 fat quarter (50cm x 55cm), unless otherwise stated or requested. If you require more, simply add extra quantities to your order. For example, if you require 0.5 metres simply add 2 quantities, if you require 0.75 metres add 3 quantities and so on. All fabric is cut in one continuous length unless otherwise requested.
Where do you ship to?
We ship worldwide! Yes, its true! Plus, we offer free shipping within Australia for orders over $150.
All international orders are sent via Australia Post. Shipping costs are calculated at checkout depending on location and weight of your order.
What are your shipping rates?
We have tried our hardest to keep shipping costs to a minimum. To do this we give you the option to ship your order via non trackable or trackable post. Shipping costs can be calculated using the Estimate Shipping Cost section once items have been added to the cart.
All orders are shipped via Australia Post.
How long does it take to ship my order?
It will take 1-2 business days to process your order, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and public holidays. You will receive a confirmation e-mail with the tracking link once your order ships. Please allow up to 48 hours to receive this shipping confirmation e-mail.
Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.
Australia Post Delivery Times within Australia. Please allow 2 -3 days business days for metro areas and 3-6 days business days for country/rural areas. Express Post is next day delivery but not guaranteed for rural areas and may take longer.
Please note we cannot be held accountable for any delays or lost parcel caused by the carrier.
What is your return and exchange policy?
If you find your fabric damaged or faulty please contact us within 7 days of receiving your order & we will arrange for it to be returned to us and a replacement sent asap. Please note we will cover all postage costs if the goods are faulty or damaged.
We cannot accept refunds where you change your mind or don’t like the fabric when you receive it, however we may consider store credit, if the fabric is returned to us in it original state (e.g. unwashed & cut) and in its packaging, at your expense.
Unfortunately once your order has been placed it cannot be cancelled.
How do l care for my fabric?
Cold machine wash is recommended, do not tumble dry or bleach and line dry without delay. Use a warm iron if required. Do not iron Spandex material.