FAQ’s & Shipping Information

What are your payment Methods?

We accept payment via Paypal and Bank Deposit.  You can pay with your Credit Card via Paypal even if you don’t have an account, simple select Paypal and follow the prompts!

Ordering your fabric with Fabric Fox is quick and easy!  For those fabricaholic’s our shop is open 24/7 so if you feel the need to shop you can, anytime!

Simply add the items & quantity required to your cart; once you have finished shopping click on the ‘view cart’ button at the top right hand side of your screen and follow the prompts.

All credit card payments are processed through Paypal’s secure servers, or you can opt to pay via bank deposit if you are an Australian buyer.

What is the size of the fabric ?

Minimum purchase is 1 fat quarter (50cm x 55cm), unless otherwise stated! If you require more, simply add extra quantities to your order (see table below for example).  All fabric is cut in one continuous length unless otherwise requested.

Fabric Size Fabric Size (H x W) Quantity Entered in Cart
Fat Quarter 50cm x 55cm 1
0.50 metre (2 FQ’s) 50cm x 112cm 2
0.75 metre 75cm x 112cm 3
1 metre 100cm x 112cm 4 and so on..

What are your shipping cost? (for Australian Residents Only)

We have tried our hardest to keep shipping costs to a minimum.  To do this we have used a combination of unregistered post (via Australia Post) & traceable satchels (via courier). Please refer to the table below as a guide to shipping rates!

Fabric Quantity  |  Cost   |    Shipping Method

up to 0.5 metre          $1.40       via unregistered envelope

0.75 – 1 metre             $2.10       via unregistered envelope

1.25 – 1.5 metres        $3.50        via unregistered envelope

1.5 – 4 metres             $8.00        via traceable satchel

4 – 15 metres              $12.50       via traceable satchel

Spend over $100       FREE        via traceable satchel

Please note, Fabric Fox takes no responsibility for lost parcels.  Registered post is available at an extra cost, please contact us if  you would like to add this option to your unregistered envelope.

Please note: the above table is only an estimate of shipping cost as the weight of fabrics varies.

Do you offer Express Post? 

Yes, if you need your fabric in a hurry we can Express Post your order via Australia Post, please contact us before check out for shipping estimate!   Prices range from $11 – $24 depending on the weight of your order!

Do you ship internationally?

Yes Fabric Fox ships world wide!

All international orders are sent via Australia Post.  Shipping costs are calculated at checkout depending on location and weight of your order.

Do you accept refunds?

If you find your fabric damaged (ie. in transit) or faulty (i.e. the print or weave is faulty) please contact us within 7 days of receiving your order & we will arrange for it to be returned to Fabric Fox and a replacement sent to you asap.  Please note we will cover all postage costs if the goods are faulty or damaged.

We cannot accept refunds where you change your mind or don’t like the fabric when you receive it, however we may consider store credit, if the fabric is returned to us uncut and in its packaging, at your expense.

Once your order has been placed it cannot be cancelled as most orders are cut once they are received.

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